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Membership PoliciesAt the Downtown Berkeley YMCA, everyone is treated in a manner consistent with our character values: caring, honesty, respect and responsibility. Putting Your Membership On Hold Bank FeesThere is a $15 service fee for returned bank drafts and checks. (This is in addition to any fee your bank may charge you.) Bringing a A Guest to the YAdult Full-Service Members are allowed three free guests per calendar year. Full-Service Couple and Family Members are allowed six free guests per calendar year. Once your annual passes are used, your additional guests will pay a guest rate of $12 per visit. ($5 if the guest belongs to another YMCA.)
Putting Your Membership On HoldGoing on vacation or unable to work out for a month or more? You can freeze your membership for up to 4 months for a monthly administrative fee. Come to the Welcome Desk to let us know how long you'll be gone and authorize a change to your bank draft. Your membership and bank draft will be automatically re-started, saving you a second trip to the Welcome Desk. Freeze fees: Lost & FoundItems found will be put in the Lost & Found behind the Welcome Desk and held for 2 weeks. Unclaimed items will be donated to a local charitable organization. The YMCA is not responsible for lost or stolen items, so please lock up your belongings while you're in the building and make sure you have everything when you leave. Transferring Your MembershipIf you're leaving another YMCA to come to Berkeley, or you're moving away and plan to join a YMCA in your new town, be sure to ask the Welcome Desk for a transfer letter before you leave. Bring that letter to your new YMCA when you go to enroll, and your enrollment fee will be waived. (The letter is good for 30 days for members joining the Downtown Berkeley YMCA. When transferring from Berkeley to another YMCA, you should check with that YMCA for their policy.) AWAY Program (Always Welcome at YMCAs!) If you're a Downtown Berkeley YMCA member who is traveling, be sure to take your YMCA ID with you and check with the YMCAs you'd like to visit about their AWAY policies. At most Ys, you'll be welcome to use the facility for a low day-use fee. To find a YMCA anywhere in the world, visit www.ymca.net. Lockers & Locker RentalsThe long lockers in the mens' and womens' locker rooms are for day-use only. Never leave anything in a day-use locker overnight: the lock will be cut and the contents removed. Long-term kit lockers can be rented for $7.00 per month, subject to availability. If no lockers are available, you can be put on the waiting list. Never leave anything in a kit locker that has not been assigned to you: the lock will be cut and the contents removed. If you have a lock cut, check with the Welcome Desk for your belongings. Always lock your locker with a strong lock! Valuables may be kept in the quarter lock boxes by the membership office or in the co-ed strength training center. The YMCA is not responsible for lost or stolen items, or for items we remove from lockers used without authorization. Canceling Your MembershipTo cancel your membership, please come to the Welcome Desk (or give written notice via registered mail, email, or fax) at least 40 days prior to your last day. You must return your membership card upon cancellation. Enrollment fees and bank drafts that have already been processed are non-refundable. For your protection, we cannot accept cancellations over the phone. If you have questions about canceling please send an email to dtcancellations@baymca.org. We are sorry to see you go and are very interested in your reason for canceling. When you come in or write to cancel, please tell us why you are leaving so we can continually improve our programs and services. You can also email your comments or suggestions to dtberkeley@baymca.org. Facility Guidelines
Code of ConductAdopted by the Downtown Berkeley YMCA Board of Managers on January 24, 2007 1. The Downtown Berkeley YMCA is committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for all, the YMCA asks individuals to act appropriately at all times when they are in the facility or participating in YMCA programs. 2. The Downtown Berkeley YMCA expects persons using the YMCA to behave in a mature and responsible way, and to respect the rights and dignity of others. The Downtown Berkeley YMCA Code of Conduct does not permit language or any action that could hurt or frighten another person, or that falls below a generally accepted standard of social conduct. 3. Prohibited actions specifically include 4. Loitering is not permitted on YMCA property. 5. Smoking is not permitted on YMCA property as the YMCA maintains a smoke free environment in its facilities and on its property. 6. Members and guests are encouraged to be responsible for their personal comfort and safety, and to ask any person whose behavior threatens their comfort to refrain from such behavior. If a member or guest feels uncomfortable in confronting the person directly, they should report the behavior to a staff person or the staff director on duty. 7. Members and guests should immediately notify a staff member if assistance is needed. 8. In order to carry out these policies, members and guests are required to identify themselves to staff when asked. The Executive Director will investigate all reported incidents. Suspension or termination of YMCA membership privileges may result from a determination by the Executive Director if in his/her sole discretion a violation of the YMCA Member Code of Conduct has occurred. |